We offer a wide range of office and school supplies, including stationery, writing instruments, office furniture, desk organizers, paper products, art supplies, and more.

Yes, we source products from reputable vendors and ensure quality checks to maintain high standards.

You can use the search bar or browse categories to find products. Refining searches by brand, price range, or type is also available.

Yes, we offer bulk purchasing options and special discounts for bulk orders. If you sign up as business, you can view bulk order pricing on the product page. Once you enter the quantity stated in slab pricing, the discount will be automatically applied on checkout.

For now, we don’t offer any customization options. In the future we will have that feature on the business user side.

If you can't find a particular item, you can contact our customer support team. We'll do our best to source and list it on our website or suggest alternatives.

We're continually working on enhancing customer experiences. Stay updated with our newsletters or announcements for any upcoming loyalty programs or benefits.

If you can't find a particular item, you can contact our customer support team. We'll do our best to source and list it on our website or suggest alternatives.

We're continually working on enhancing customer experiences. Stay updated with our newsletters or announcements for any upcoming loyalty programs or benefits.

We have a hassle-free return policy within 14 days after the order is delivered. Please refer to our Returns & Refunds page for detailed information on eligibility and procedures.

Yes, we frequently run promotions and exclusive deals. Keep an eye on our home page or subscribe to our newsletter for updates on ongoing offers.

Prices displayed on the website are inclusive of taxes (5%VAT). During checkout, we give you a breakdown of the subtotal and the VAT on our order summary section.

You can reach our customer support team through email, phone, or live chat available on our website during business hours. Visit our 'Contact Us' page for details. Or email us at support@lawazimy.com

Click on the 'Sign Up' or 'Register' option and fill in the required details. You'll receive a verification email to activate your account.

Yes, your account dashboard includes an order history section where you can track past orders and their status.

You can use the 'Forgot Password' link on the login page to reset your password. An email with instructions will be sent to your registered email address.

Yes, you can edit your account information, including address and contact details, in the 'My Account' section once you're logged in.

No, currently we don’t offer a guest checkout option for quick purchases without creating an account. Creating an account allows you to track orders and facilitates a faster checkout process for future purchases.

Absolutely. We prioritize the security and confidentiality of our customers' data. Our website employs robust security measures to protect all personal information provided during registration and transactions. For Payments we use Thawani.om portal service, they are a reputed online ecommerce payment gateway in the Sultanate of Oman.

If you are unable to log into your account, please try and reset your password which is found underneath the login credentials. If this does not work for you, please reach out to us at support@lawazimy.com 

Yes, you can subscribe to our newsletter during the registration process or by opting in through your account settings. Subscribers receive updates on new arrivals, promotions, and more.

We uphold strict privacy policies and only share necessary account activity information with third parties for marketing purposes. Please refer to our Privacy Policy for detailed information.

If you wish to delete your account, please reach out to our customer support team at support@lawazimy.com. Deleting your account will remove all personal information and order history associated with it.

Yes, you can save multiple shipping addresses in your account. During the checkout process, you can choose from the addresses saved in your account or add new ones.

We offer one standard shipping method, we deliver your package within 3 working days after the seller has confirmed the order. You can get free shipping for orders above 20 OMR.

Once your order is shipped, a tracking number will be provided via email. You can use this number on the carrier's website to track your package.

No, we do not ship internationally yet. We have plans to expand our services to nearby countries in the Middle East.

Yes, we offer free shipping for orders above 20 OMR. For orders below 20 OMR, there will be a 1 OMR shipping charge. Free shipping will automatically be applied once the total of the cart is above 20 OMR.

Orders are typically processed within 3 business days after payment confirmation. Shipping times vary depending on the shipping method selected and your location.

You may be able to change the shipping address if the order has not yet been processed. Contact our customer support team at support@lawazimy.com immediately for assistance with address modifications.

If you're unavailable during the delivery attempt, the courier service will typically leave a notification. You can then follow their instructions to reschedule delivery or pick up the package from a designated location.

Yes, once your order is shipped, a tracking number is provided via email. You can use this tracking number to monitor the status and location of your package. If the Seller is using their personal delivery method, there might not be any tracking number provided. Only status updates will be sent to your email.

We ship to Oman only. We have plans to expand to the middle east areas. We will keep you updated when we have expanded our operations.

We accept major credit/debit cards, we use Thawani.om gateway for all our credit/debit card transactions. For Business Customers we offer Bank Transfer & Cheque payment options. Once you select those options you will be guided on how to proceed further.

Absolutely. Thawani.om is well-known and trusted in ecommerce. We use their secure encryption methods and adhere to strict security protocols to protect your payment information.

At the moment, we don't offer installment payment plans, but we continuously review and update our payment options.

Yes, we offer cash on delivery as a payment option. COD is not available for business customers.

We strive to maintain transparency in pricing. The displayed price includes the product cost and applicable taxes. However, there might be shipping fees applied during checkout depending on your Order amount.

For security reasons, we do not store complete payment information on our website. However, our payment gateway provider (Thawani.om) stores your card essential card information for faster checkouts.

Generally, we accept major credit/debit cards and popular payment methods. However, some restrictions might apply based on Thawani.om card policy. Please view their policy in detail on their website.

Yes, we have a refund policy in place for order cancellations or product returns. Refunds are processed according to our refund policy and the payment method used for the purchase.