lawazimy ships supplies nationally and we strive to keep shipping easy and simple.
1. Fulfilment of Orders
We use a third-party provider to deliver our freight.
Predominately, most “usual” orders get sent via Asyad Express Courier. Larger
items
or orders usually delivered by lawazimy personally. We also ship direct from our
manufacturers and distribution centres around Oman.
Our preference is to ship to static work or home addresses, however deliveries
to PO
Boxes and Parcel Lockers are possible.
To ensure you get your order in the quickest possible time, lawazimy may ship
from a
number of warehouses around Oman. If you have ordered multiple items, some items
may
be out of stock in one warehouse, and therefore, may ship from another site. In
this
case, please allow adequate time for delivery of the product.
2. Delivery Time Frames
Delivery of items can vary due to location and manufacturers stock holdings. Our
warehouses around Oman hold a large amount of stock, however lawazimy gives you
access to tens of thousands of products
Under normal situations, where the product is in stock, orders placed by midday
are processed the same business day. Orders placed on weekends or public
holidays will be processed on the next business day.
Delivery time frames can change due to circumstances out of our control and we
will do our best to keep you up to date information regarding your order. We
will notify you via email and or text message when your order is dispatched from
our inventory, and again when the item has been delivered with POD. If you have
any questions about your order, please contact us at [email protected].
3.Fraud Prevention
As online fraud is now sadly commonplace in our connected age, all orders we receive via our online site www.Lawazimy.com are confirmed by up to two real people to ensure they are not fraudulent. If required, to prevent fraudulent orders, we may call and/or email the person ordering or the owner of the credit card, take steps to verify phone numbers, billing addresses and shipping addresses. We may also disallow authority to leave, request copies of documents or permit payment by direct deposit only. Any information collected about any order that is proven to be fraudulent will be forwarded to the regulating parties.
4.Bigger, Bulkier and Furniture Orders
Overall, bigger, bulkier, sensitive, or weighty items, or some deliveries to outer/regional/rural areas, may be subject to additional delivery charges, and may incur extended transit times. This is usually due to their nature and the extra handling required in transporting them.
All furniture is delivered flat. Assembly can be organised if required at an additional cost.
5.Questions?
Confused with all this? Just give us a call and our customer service team will help you out: +968 77360116
